The creation of a platform dedicated to receiving and processing reports submitted to the Financial Jurisdictions is part of the strategic directions set for the 2022-2026 period. These objectives aim to create a tangible impact on citizens' lives, enhance their trust, improve public management, and elevate the quality of services provided to users.This initiative is also in line with Article 156 of the Kingdom’s Constitution, which states that “public services must listen to their users and address their observations, proposals, and complaints.” This calls for greater openness from the Financial Jurisdictions to citizens’ expectations and operational interactivity, ensuring the full exercise of their constitutional mandates in supreme public finance control and the preservation of the principles of good governance, transparency, and accountability